Careers
Associate International Travel Coordinator
Position Summary:
The Associate International Travel Coordinator designs personalized travel experiences for our clients and their students. We’re known for the incredible attention to detail we bring to our itineraries and travel plans, so the ideal candidate for this role will love details as much as we do!
Responsibilities:
- Ensure the successful execution of all confirmed trips through amazing customer service, relationship-building and meticulous attention to detail.
- Keep organized records of all client and vendor communications to ensure we’re all on the same page.
- Research, recommend and negotiate venues, menus, amenities and activities to make our clients’ travel dreams come true.
- Work closely with our Travel Consultants, Tour Directors and other BRT team members to make each trip a success.
- Manage vendor contracts, expenses, invoices and budgets; work with our clients to handle all invoices and trip payments.
- Facilitate mailing fun BRT incentives including director gifts, luggage tags, BRT drawstring bags.
- Responsible for coordinating the Ambassador of Music Programs.
- Researches protocol for passports, cultures, country laws, embassies for each tour, check for updates
- Register group with US Embassy on all outbound tours
- Utilize your airline knowledge on flying internationally; relays procedures luggage guidelines and restrictions to clients, double check for schedule changes, deviations
- Communicate, book and manage traveler deviations on international tours only
- Keep International vendor information up to date in Salesforce
- Researches, recommends and negotiates menus, amenities and activities to meet or exceed the client’s needs. Tour can be international outbound, incoming and domestic
- Attend events, conferences and trade shows as needed.
Required Knowledge, Skills and Abilities:
- Exceptional customer service and impeccable organizational skills and attention to detail
- Strong administrative skills to simultaneously handle multiple trips and the budgets, tasks and responsibilities needed for each
- A positive, anything-is-possible attitude with clients; willing to go the extra mile to ensure their needs are exceeded
- Willingness to work beyond normal business hours when necessary
- Computer proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Fantastic interpersonal and communication skills with clients, vendors and fellow staff members
- High standards for integrity, ethics, and commitment to the goals and values of Bob Rogers Travel
Company Overview
Bob Rogers Travel has been thrilling students and directors with impeccably planned performance travel experiences for over 40 years. A fast growing leader in the student travel sector, our team is made up of veteran music educators and travel-loving industry experts. We’ve been recognized as a top producer for Disney Youth Programs, Broadway and the Chicago Symphony Orchestra and honored with awards from both industry leaders and distinguished travel partners. With representatives across the country and around the world, we’re singularly focused on delivering unparalleled service and life-changing experiences to the groups we serve.
We want you to be your best self,
which is why we provide:
Competitive salary
401k
Paid vacation time
Fun, collaborative environment
Health insurance
Travel opportunities
I have yet to have a less than stellar experience when working with BRT. Any small issue that may arise is always taken care of quickly and the stress is taken off the directors and the chaperones. It's truly a first-class experience and I end every trip excited for the next.
Jason Heeren, Johnston HS
Beyond happy with my BRT experience. Our BRT team was wonderful, extremely quick to communicate and get to certain tasks, beyond generous and simply a pleasure to work with. I could not recommend BRT more!
Jamie Mancuso, Northside College Prep
Overall the trip was very well organized. Everybody we worked with was very helpful and friendly. Working with BRT makes my job so much easier.
Cory Goshorn, Evergreen HS
I have never seen a company go so far out of their way to make the directors, staff, and students feel so special. BRT's attention to detail is unmatched.
David Needham, Carter HS
We had a wonderful trip, as always. The consistent communication and care shown from BRT makes traveling fun and easy.
Anna Patenaude, Mora HS
This trip was one of my favorites that we have ever done. Communication and implementation from start to finish was excellent. I did not have to worry at any point about the details that BRT was handling.
Scott Gumina, Lisle HS
From the start of the planning process, to the end of the trip, we felt that everything about this trip was well done. All questions were answered promptly, all issues taken care of without delay. In thinking back to all of the band trips I have been on, this trip was one of the best.
Jason Frank, Pleasant-North Union HS
The trip was great. BRT makes the travel experience really easy and low-stress on the directors.
Paul Levy, Oak Lawn HS
Bob Rogers Travel made our trip a tremendous success and I cannot think of another company that looks after and makes arrangements for performing ensembles better than BRT.
Brent Duford, Somerset Academy Sky Pointe HS
I'll likely never plan a trip myself again! I wasn't stressed leading up to the trip because I knew everything was taken care of. The students had a BLAST in part because of the incredible job done by the team at BRT. Will undoubtedly be recommending BRT to friends and colleagues.
Tyler Busick, Trention HS
This was our school's first time traveling overseas, and I don't think it could have been a better experience. Bob Rogers has that great combination of doing wonderful advance-planning but also smoothly dealing with challenges as they arise on the trip. It led to a fantastic overall experience!
Amanda Thoms, Midland Dow HS
I enjoyed the expertise that Bob Rogers Travel offered and felt our wants and needs were always listened to!
Ellen Moon, Ashwaubenon HS
I will always travel with Bob Rogers, and I recommend them to all my director friends. They make the whole process easy and as stress free as possible.
Makayla West, Sperry HS
We've been using Bob Rogers Travel for a number of years now. They have always been great to work with. They are attentive and prompt and work hard to accommodate whatever we need. We have always have a great experience using this company.
Joe Pondaco, Duxbury HS
Bob Rogers makes it so easy to travel! They take care of every detail and once you leave everything is stress free! They plan great activities that keep the kids engaged the whole time. The coordinators are so easy to work with and are very timely with communication. I would 100% travel with them again.
Julia Richards, Farmington STEAM Academy