Careers

Business Operations Coordinator

Position Summary:

The Business Operations Coordinator contributes to the overall goals of the organization by ensuring that trip financials (account receivables and account payables) are recorded correctly. The Business Operations Coordinator will develop systems to account for timeliness of financial transactions. This role will report to the Director of Business Operations and Client Operations Manager.

Responsibilities:

  • Assists Director of Business Operations
  • Prepares outgoing checks for vendors
  • Creates invoices for incoming deposits
  • Reviews and reimburses employee expenses
  • Facilitates Tour Director pay, expenses, and tips
    • Assists Client Operations Manager
      • Reviews outgoing/incoming payment transactions to ensure recorded accurately
      • Reconciles monthly American Express and Visa statements
      • Reviews outstanding accounts receivable
      • Prepares invoices and paid in full receipts for Bulk Payments
      • Assists BRT Payment Manager with confirming final payment date and pricing
      • Reconciles accounts when Enhanced Trip Protection is required for school
      • Facilitates final trip closeout spreadsheets and reviews profit/loss
      • Assists with ongoing projects related to BRT Operations

          Required Knowledge, Skills and Abilities:

          • Superior customer service and organizational skills
          • Detail-oriented and able to handle multiple responsibilities of competing priority
          • Computer familiarity with Microsoft Office Suite, QuickBooks, Salesforce
          • Basic accounting knowledge
          • Excellent interpersonal and communication skills with clients, vendors and fellow staff members
          • Ability to effectively collaborate within and across departments
          • Maintains high professional standards of integrity, ethics, and commitment to the goals of Bob Rogers Travel

          Company Overview

          Bob Rogers Travel has been thrilling students and directors with impeccably planned performance travel experiences for over 40 years. A fast growing leader in the student travel sector, our team is made up of veteran music educators and travel-loving industry experts. We’ve been recognized as a top producer for Disney Youth Programs, Broadway and the Chicago Symphony Orchestra and honored with awards from both industry leaders and distinguished travel partners. With representatives across the country and around the world, we’re singularly focused on delivering unparalleled service and life-changing experiences to the groups we serve.

          We want you to be your best self,
          which is why we provide:

          Competitive salary

          401k

          Paid vacation time

          Fun, collaborative environment

          Health insurance

          Travel opportunities

           

          I have yet to have a less than stellar experience when working with BRT. Any small issue that may arise is always taken care of quickly and the stress is taken off the directors and the chaperones. It's truly a first-class experience and I end every trip excited for the next.

          Jason Heeren, Johnston HS

           

          Beyond happy with my BRT experience. Our BRT team was wonderful, extremely quick to communicate and get to certain tasks, beyond generous and simply a pleasure to work with. I could not recommend BRT more!

          Jamie Mancuso, Northside College Prep

           

          Overall the trip was very well organized. Everybody we worked with was very helpful and friendly. Working with BRT makes my job so much easier.

          Cory Goshorn, Evergreen HS

           

          I have never seen a company go so far out of their way to make the directors, staff, and students feel so special. BRT's attention to detail is unmatched.

          David Needham, Carter HS

           

          We had a wonderful trip, as always. The consistent communication and care shown from BRT makes traveling fun and easy.

          Anna Patenaude, Mora HS

           

          This trip was one of my favorites that we have ever done. Communication and implementation from start to finish was excellent. I did not have to worry at any point about the details that BRT was handling.

          Scott Gumina, Lisle HS

           

          From the start of the planning process, to the end of the trip, we felt that everything about this trip was well done. All questions were answered promptly, all issues taken care of without delay. In thinking back to all of the band trips I have been on, this trip was one of the best.

          Jason Frank, Pleasant-North Union HS

           

          The trip was great. BRT makes the travel experience really easy and low-stress on the directors.

          Paul Levy, Oak Lawn HS

           

          Bob Rogers Travel made our trip a tremendous success and I cannot think of another company that looks after and makes arrangements for performing ensembles better than BRT.

          Brent Duford, Somerset Academy Sky Pointe HS

           

          I'll likely never plan a trip myself again! I wasn't stressed leading up to the trip because I knew everything was taken care of. The students had a BLAST in part because of the incredible job done by the team at BRT. Will undoubtedly be recommending BRT to friends and colleagues.

          Tyler Busick, Trention HS

           

          This was our school's first time traveling overseas, and I don't think it could have been a better experience. Bob Rogers has that great combination of doing wonderful advance-planning but also smoothly dealing with challenges as they arise on the trip. It led to a fantastic overall experience!

          Amanda Thoms, Midland Dow HS

           

          I enjoyed the expertise that Bob Rogers Travel offered and felt our wants and needs were always listened to!

          Ellen Moon, Ashwaubenon HS

           

          I will always travel with Bob Rogers, and I recommend them to all my director friends. They make the whole process easy and as stress free as possible.

          Makayla West, Sperry HS

           

          We've been using Bob Rogers Travel for a number of years now. They have always been great to work with. They are attentive and prompt and work hard to accommodate whatever we need. We have always have a great experience using this company.

          Joe Pondaco, Duxbury HS

           

          Bob Rogers makes it so easy to travel! They take care of every detail and once you leave everything is stress free! They plan great activities that keep the kids engaged the whole time. The coordinators are so easy to work with and are very timely with communication. I would 100% travel with them again.

          Julia Richards, Farmington STEAM Academy

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