Jennifer Charboneau
Senior Trip Operations Manager
Learn how our team works together behind the scenes to provide exceptional travel experiences.
Meet Jennifer
Jennifer’s love of travel began early, and she remembers very clearly the sights and sounds of new and exciting destinations. Because of these early travel memories, she believes the difference is in the details when it comes to incredible student travel. While Jennifer enjoys every part of the travel planning process, she feels that the smallest details are some of the most important and most remembered – that’s why she loves bringing together the big picture as well as the small, special highlights into one fantastic experience. She handles both the big and small details with great care, knowing that she’s giving our clients the peace of mind they need to enjoy every part of the process.
Jennifer Charboneau
Senior Trip Operations Manager
Direct Line:
Main Office: (800) 373-1423
Extension: 244
My favorite travel memory
Some of my most vivid travel memories are from a trip my family took to Bermuda when I was young. It’s a friendly and beautiful place. It was so exciting to explore the island on motorbikes and to meet the locals and other travelers from all over the world. The island’s beauty is incredible with pink sand beaches and crystal clear water – very different from anything I’d ever seen.
My hobbies and pastimes
I love food… reading about it, trying new foods, cooking for family and friends. Much of our family time seems like dashing from activity to activity so when I can get organized and have good food to fuel us everybody is happy.
My favorite travel destination
My absolute favorite destination is New York City. The energy of the city and the incredible array of cultural offerings and restaurants make it a unique experience no matter how much time you’ve spent there.
The personal touches that BRT provides. Your company gets to know the people they work with. I have never felt like a "number" with BRT.
Leslie Schmidt
Columbia Central Junior High School
Class Trip, DC Tour
I appreciated the flexibility Bob Rogers showed us with the billing and various payments we had to make. We thought we were adding more and ended up not but you were great about giving us extra time to work out what we needed to on our end.
Loraine Wistrom
Plum Grove Junior High School
Band, Chicago Tour
BRT is always on top of all details. Even when something has slipped through the cracks, changed, or something unexpected comes up, BRT is flexible enough to make the changes needed to make everything right. We have always been so well taken care of and the personal attention is what makes your company special.
Dameon Place
Pella Community High School
Band, Orlando Tour
This was my 5th trip with Bob Rogers, and I appreciate the professionalism and also the willingness to work with me and my students to make each trip the very best it can be.
Trey Jacobs
Nashville School of the Arts
Choir, Atlanta & Tuscaloosa Tour
You make the process so easy - step-by-step of what needs to be done, guidance along the way, available (and quick) to respond to questions and making me feel like me and my students are your priority.
Beth Vaughn
Bowling Green High School
Choir, New York City Tour
The quality of service that you provided us with was second to none. The organization and communication were exceptional and we always felt we were in “the loop” on things both before and during the trip.
Bob Mecozzi
Amos Alonzo Stagg High School
Band, Orlando Tour
BRT hands down has been the absolute best travel company I have worked with in my 18 years in education. My interactions with BRT have always been so much more than just traveling from one destination to another...the focus has always been on people and providing them with experiences of a lifetime.
Barry Houser
University of Illinois
Band, Ireland Tour
From the scheduling, to planning, to overseeing, to leading, to customer service, everyone involved was courteous, prompt, and hospitable. Everyone did their jobs well and turned the trip experience into something better than we had anticipated.
David Dvorak
Lakewood Middle School
Band, Nashville Tour
Very Organized - even when problems develop. We've gone on enough trips with Bob Rogers to know how BRT operates - always first class, always prepared.
Joe Carl
Sumner High School
Band, Los Angeles Tour
The whole BRT team was extremely attentive, accommodating and reliable. Every detail was attended to and my stress level the entire trip was at an all-time low.
Joel Vanderheyden
Jefferson College
Band, New Orleans Tour