Tammy Bainter
Tour Director Manager
Learn how our team works together behind the scenes to provide exceptional travel experiences.
Meet Tammy
A passion for customer service is what drives Tammy, as she manages the tour director department at BRT. A ten-year veteran of the Walt Disney World Company and co-owner of a customer service training/mystery shopping company, she joined BRT to recruit and hire the perfect talent to lead tours and wow clients. For Tammy, the best part of her job is building lasting relationships with tour directors — she works hard to make sure they feel like they’re part of the BRT family, knowing that these relationships lay the foundation for amazing experiences for clients and their students.
Tammy Bainter
Tour Director Manager
Extension: 216
My favorite travel memory
My favorite travel memory is the first time I visited Walt Disney World as a college student. That visit gave me the inspiration to make working at Walt Disney World a reality and a career for ten years. This experience was the basis for building upon my innate passion for providing exceptional service to clients and co-workers alike.
My hobbies and pastimes
When I am not working my “real” job, I enjoy baking. I love making anything sweet and making that a special part of many types of celebrations — birthdays, weddings, baby showers, school parties, etc. When I’m not in the kitchen, during the summer, my family and I spend as much time as possible outdoors, enjoying lake living. My two boys love to fish, swim, wakeboard, etc. I just love watching them grow up on water — it is such a fun childhood for them!
My favorite travel destination
My husband and I love to cruise. I especially like traveling to warm destinations, as it is nice to escape the chilly temps of Michigan every once in a while.
I have yet to have a less than stellar experience when working with BRT. Any small issue that may arise is always taken care of quickly and the stress is taken off the directors and the chaperones. It's truly a first-class experience and I end every trip excited for the next.
Jason Heeren, Johnston HS
Beyond happy with my BRT experience. Our BRT team was wonderful, extremely quick to communicate and get to certain tasks, beyond generous and simply a pleasure to work with. I could not recommend BRT more!
Jamie Mancuso, Northside College Prep
Overall the trip was very well organized. Everybody we worked with was very helpful and friendly. Working with BRT makes my job so much easier.
Cory Goshorn, Evergreen HS
I have never seen a company go so far out of their way to make the directors, staff, and students feel so special. BRT's attention to detail is unmatched.
David Needham, Carter HS
We had a wonderful trip, as always. The consistent communication and care shown from BRT makes traveling fun and easy.
Anna Patenaude, Mora HS
This trip was one of my favorites that we have ever done. Communication and implementation from start to finish was excellent. I did not have to worry at any point about the details that BRT was handling.
Scott Gumina, Lisle HS
From the start of the planning process, to the end of the trip, we felt that everything about this trip was well done. All questions were answered promptly, all issues taken care of without delay. In thinking back to all of the band trips I have been on, this trip was one of the best.
Jason Frank, Pleasant-North Union HS
The trip was great. BRT makes the travel experience really easy and low-stress on the directors.
Paul Levy, Oak Lawn HS
Bob Rogers Travel made our trip a tremendous success and I cannot think of another company that looks after and makes arrangements for performing ensembles better than BRT.
Brent Duford, Somerset Academy Sky Pointe HS
I'll likely never plan a trip myself again! I wasn't stressed leading up to the trip because I knew everything was taken care of. The students had a BLAST in part because of the incredible job done by the team at BRT. Will undoubtedly be recommending BRT to friends and colleagues.
Tyler Busick, Trention HS
This was our school's first time traveling overseas, and I don't think it could have been a better experience. Bob Rogers has that great combination of doing wonderful advance-planning but also smoothly dealing with challenges as they arise on the trip. It led to a fantastic overall experience!
Amanda Thoms, Midland Dow HS
I enjoyed the expertise that Bob Rogers Travel offered and felt our wants and needs were always listened to!
Ellen Moon, Ashwaubenon HS
I will always travel with Bob Rogers, and I recommend them to all my director friends. They make the whole process easy and as stress free as possible.
Makayla West, Sperry HS
We've been using Bob Rogers Travel for a number of years now. They have always been great to work with. They are attentive and prompt and work hard to accommodate whatever we need. We have always have a great experience using this company.
Joe Pondaco, Duxbury HS
Bob Rogers makes it so easy to travel! They take care of every detail and once you leave everything is stress free! They plan great activities that keep the kids engaged the whole time. The coordinators are so easy to work with and are very timely with communication. I would 100% travel with them again.
Julia Richards, Farmington STEAM Academy
