BRT Payments Manager
Learn how our team works together behind the scenes to provide exceptional travel experiences.
Whether he’s fine-tuning the Individual Payment System or working directly with students and their parents, going above and beyond is just Frank’s style. Everyday, Frank uses his background – a business degree and extensive customer service experience – to work closely with students and their families, getting to know them and planning the final details of their trips. A musician at heart and an avid traveler, Frank knows how meaningful student travel experiences can be, and enjoys playing his role in making them possible.
BRT Payments Manager
My favorite travel memory
I traveled to Germany, Austria, and Poland in January 2011 and it was my first European vacation. It was quite significant to me, since my girlfriend was born in Poland, which gave me the opportunity to see her country and where she was raised. Also, I am part Polish and it was nice to see where some of my ancestors came from. I am an avid skier and having the chance to ski the Swiss Alps was amazing! On top of that, I was finally able to experience some authentic Polish and German cuisine.
My hobbies and pastimes
I love playing guitar and it is a skill I acquired in grade school. Playing an instrument is relaxing to me, and it is a great way to unwind after a hectic day. I love winter because I have a passion for snowboarding/skiing. When I was younger I used to be more of a daredevil, but now I enjoy just cruising down the slopes. Gathering the family up over the holidays and continuing our traditions means a lot to me, especially as you get older since it becomes increasingly difficult to round everyone up.
My favorite travel destination
When it is time for a vacation, Riviera Maya, Mexico always seems to be my go-to vacation spot. The weather is perfect, the beaches are adequate for tanning, and all-inclusive deals (endless surplus of food) always go well with me because I am constantly hungry.
The personal touches that BRT provides. Your company gets to know the people they work with. I have never felt like a "number" with BRT.
Class Trip, 2018 DC tour
Columbia Central Junior High School
I appreciated the flexibility Bob Rogers showed us with the billing and various payments we had to make. We thought we were adding more and ended up not but you were great about giving us extra time to work out what we needed to on our end.
Band, 2017 Chicago tour
Plum Grove Junior High School
BRT is always on top of all details. Even when something has slipped through the cracks, changed, or something unexpected comes up, BRT is flexible enough to make the changes needed to make everything right. We have always been so well taken care of and the personal attention is what makes your company special.
Band, ’18-19 Orlando tour
Pella Community High School
This was my 5th trip with Bob Rogers, and I appreciate the professionalism and also the willingness to work with me and my students to make each trip the very best it can be.
Choir, ’18- 19 Atlanta &Tuscaloosa Tour
Nashville School of the Arts
You make the process so easy - step-by-step of what needs to be done, guidance along the way, available (and quick) to respond to questions and making me feel like me and my students are your priority.
Choir, ’17-18 New York City tour
Bowling Green High School
The quality of service that you provided us with was second to none. The organization and communication were exceptional and we always felt we were in “the loop” on things both before and during the trip.
Band, ‘17-18 Orlando Tour
Amos Alonzo Stagg High School
BRT hands down has been the absolute best travel company I have worked with in my 18 years in education. My interactions with BRT have always been so much more than just traveling from one destination to another...the focus has always been on people and providing them with experiences of a lifetime.
Band, ’17-18, Ireland tour
University of Illinois
From the scheduling, to planning, to overseeing, to leading, to customer service, everyone involved was courteous, prompt, and hospitable. Everyone did their jobs well and turned the trip experience into something better than we had anticipated.
Band, ’17-18 Nashville Tour
Lakewood Middle School
Very Organized - even when problems develop. We've gone on enough trips with Bob Rogers to know how BRT operates - always first class, always prepared.
Band, ’17 Los Angeles Tour
Sumner High School
The whole BRT team was extremely attentive, accommodating and reliable. Every detail was attended to and my stress level the entire trip was at an all-time low.
Band, ’17-18 New Orleans Tour